8jilicom Privacy Policy — How We Handle Your Personal Data

8jilicom collects personal data from members across several stages of the account relationship — from initial registration through to ongoing account activity. The data collected falls into the following categories:

• Registration data: When you create your 8jilicom account, you provide your full legal name, date of birth, email address, and phone number. This is the foundational data tied to your account identity.
• Verification data: When completing identity verification — required before processing your first withdrawal — you provide a copy of a government-issued identification document such as a Philippine national ID, passport, or driver's licence. This may also include a selfie or photo alongside the document depending on the verification method in use at the time.
• Payment data: Transaction records are created for every deposit and withdrawal processed through your 8jilicom account. These records include the amount, channel used, timestamp, and a reference to the payment account. Full payment account credentials (complete card numbers, full bank account numbers) are not stored by 8jilicom beyond what is required for the transaction.
• Gaming activity data: Your gameplay history at 8jilicom — bets placed, games accessed, session durations, wagering completion records, and bonus usage — is recorded as part of normal platform operation. This data is used for account management, responsible gaming monitoring, and dispute resolution.
• Technical data: When you access 8jilicom, your device and connection generate technical data including IP address, browser type and version, device type, and operating system. This is collected automatically by the platform infrastructure.
• Support data: When you contact 8jilicom support, the content of those interactions — the query, the response, and any documents shared — is recorded and associated with your account.

Data is collected through the following channels at 8jilicom:

• Directly from you: The majority of personal data at 8jilicom is provided directly by you — through the registration form, the identity verification process, the cashier when completing transactions, and through any communication you initiate with support.
• Automatically during platform use: Technical and device data is collected automatically when you access the 8jilicom platform. This is collected through standard web server logging and session management technologies. Your gaming activity data is generated automatically as a record of the transactions you initiate on the platform.
• From third-party verification services: Where 8jilicom uses a third-party identity verification service, that service may return a verification result and a risk assessment to 8jilicom based on the documents you submit. The original documents are processed by the verification service under their own privacy terms, which 8jilicom reviews as part of vendor selection.
• From payment processors: Payment channels provide 8jilicom with transaction confirmation data when a deposit or withdrawal is processed. This confirmation typically includes an amount, a reference code, and a timestamp — not full account credentials.

8jilicom uses personal data for the following specific purposes. Each purpose has a legal basis — either the performance of our contract with you as a member, compliance with a legal obligation, our legitimate interests in operating a secure and lawful platform, or your consent where explicitly obtained.

8jilicom does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by applicable law or regulation in a financial compliance context.

8jilicom does not sell personal data. We share member data only in the following circumstances and only to the extent necessary for each purpose:

• Payment service providers: Processing deposits and withdrawals through GCash, Maya, GrabPay, InstaPay, PESONet, and partner banks requires sharing transaction reference data with those payment channels. Each channel handles this data under their own privacy terms and applicable Philippine financial regulations.
• Identity verification services: Where third-party services are used to verify member identity documents, the relevant verification data is shared with that service under a data processing agreement that binds the service to confidentiality and data protection standards consistent with this policy.
• Fraud prevention and financial compliance: 8jilicom may share data with third-party fraud screening services and anti-money laundering compliance tools as part of meeting our legal obligations under applicable Philippine financial regulations. This sharing is on a need-to-know basis and under binding data handling agreements.
• Regulatory and legal authorities: Where required by Philippine law or a lawful order from a competent authority, 8jilicom may disclose member data to regulatory bodies, law enforcement, or court-directed parties. We assess each such request for legal validity before complying.
• IT and infrastructure providers: The technical infrastructure supporting the 8jilicom platform is operated with the assistance of cloud hosting and security service providers. These providers access platform data only as required to maintain the infrastructure and under strict data processing agreements.

Retention periods at 8jilicom are set based on the nature of the data and the legal or operational requirement driving the retention. The following general periods apply:

• Active account data: Personal and gaming activity data is retained throughout the lifetime of an active 8jilicom account. Data that becomes outdated — such as a superseded contact address — may be updated or removed when a correction is made, but prior versions are retained where required for audit purposes.
• Identity verification documents: Government-issued identification documents submitted for verification are retained for the minimum period required under applicable Philippine anti-money laundering and financial compliance regulations. This is typically a period of years from the date of the last transaction on the account, not from the date of document submission.
• Transaction records: Financial transaction records are retained for the period required under applicable Philippine tax and financial record-keeping regulations from the date of the transaction.
• Support interaction records: Customer support records are retained for a defined period from the date of the interaction to support potential dispute resolution and for service quality review purposes.
• Closed account data: When an account is closed — whether voluntarily or by 8jilicom — personal data is not immediately deleted. Relevant data is retained for the applicable regulatory periods and then securely deleted or anonymised. You may request information about the specific retention schedule for your data by contacting support.

The 8jilicom platform uses cookies and similar technologies to operate correctly, maintain session security, and understand how members use the platform. The following categories of cookies are used:

• Essential cookies: Required for the platform to function — session management, login state, security tokens. These cannot be disabled without affecting basic platform function. No consent is required for these as they are strictly necessary.
• Functional cookies: Remember member preferences such as display settings or previously selected options. These improve the experience but are not required for core function. They are set only for active sessions unless a member chooses to keep them.
• Analytics cookies: Used to understand aggregate usage patterns across the 8jilicom platform — which sections are accessed most, where technical issues arise, and how member journeys through the platform flow. Analytics data is reviewed at an aggregate level and is not used to profile individual members. Analytics cookies are set with consent where required.

Your browser settings allow you to manage and delete cookies. Blocking essential cookies will affect your ability to log in and use the platform. Blocking analytics cookies does not affect your access to any 8jilicom features.

8jilicom applies the following security measures to protect personal data processed through the platform. No system is completely immune to security risk, but these measures represent the practical standard we maintain and review regularly.

• Encryption in transit: All data transmitted between your device and the 8jilicom platform is encrypted using TLS (Transport Layer Security). This protects data during transmission, including login credentials, payment information, and personal details submitted during registration.
• Access controls: Internal access to member data is restricted by role-based controls. Staff access only the data necessary for their specific function. Access logs are maintained and reviewed for unusual patterns.
• Payment data handling: Payment processing at 8jilicom routes through channels with their own security certifications appropriate to the payment type. 8jilicom does not store full card numbers or complete bank credentials in its own infrastructure.
• Incident response: 8jilicom maintains procedures for responding to data security incidents. Where a breach occurs that materially affects member data, 8jilicom will notify affected members and relevant authorities within the timeframe required by applicable law.
• Staff training: Staff who handle member data receive training on data protection obligations and the specific security requirements of their role at 8jilicom.

As an 8jilicom member, you hold the following rights over your personal data. These rights are subject to applicable legal exceptions — for example, data required to be retained under financial regulation cannot be deleted on request during the mandatory retention period. To exercise any of these rights, contact 8jilicom at support@8jilicom.best.

8jilicom is a real-money gaming platform for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. The registration process includes an age declaration, and identity verification is required before withdrawal processing as an additional control.

If 8jilicom identifies that a member is under 18, their account is closed immediately, the matter is handled in accordance with applicable regulations, and no real-money balance is returned. Parents or guardians who believe a minor has accessed 8jilicom should contact support at support@8jilicom.best immediately so that the account can be reviewed and closed.

8jilicom reviews this Privacy Policy periodically and updates it when our data practices change, when new regulatory requirements apply, or when we introduce new features that affect how data is collected or used. The following update process applies:

• The "Last updated" date at the top of this page reflects the date of the most recent material revision.
• Material changes that affect member rights — particularly those related to data sharing, retention, or the purposes for which data is used — will be communicated to registered members via email at least 14 days before taking effect.
• Continued use of the 8jilicom platform after the effective date of a policy update constitutes acknowledgment of the updated terms.
• Members who do not accept a material change to this policy may request account closure before the change takes effect. Requests submitted in this context will be processed in accordance with our account closure procedures under the Terms and Conditions.

For any questions, requests, or concerns related to this Privacy Policy or the way 8jilicom handles your personal data, contact us through the following channel:

For requests to exercise data rights — access, correction, erasure, restriction, or portability — please include your registered email address and a description of the specific right you wish to exercise along with any supporting information relevant to the request. We may request proof of identity before processing certain types of data subject requests to ensure we are responding to the verified account holder.